You can upload the completed "proof of life" form below, filled out by an authorized body. There is no need to send the document by mail.
If you don't have the form yet, you can download it here. Use the 'fill and sign' feature in Adobe Acrobat Reader to edit the PDF, then print it. Have the remaining fields in the printed document completed by an authorized body. Scan the fully completed document or take a photo of it, and upload it using the form below.
When can you expect a response?
We respond within .
When can you expect a response?
When can you expect a response?
View our response times
| Action | Response time |
|---|---|
| Notifying us of a separation | 2 months |
| Reporting a death | 3 working days |
| Submitting a complaint | 5 working days |
| Providing proof of life | 3 working days |
| Updating your account number | 2 weeks (response via mail) |
| Changing payroll tax credit | upcoming payslip |
| Other matters | 2 weeks |