After a passing there are a lot of paractical matters to be arranged by you as a survivor. We will make sure that you will be informed about the consequences of the passing for the pension. We are here for you to answer all of your questions.
Passing within the Netherlands
Making a notice of a passing is done in the Netherlands at the municipality. Zwitserleven sees this notice and will process it immediately. You don't have to notify us.
Passing while living abroad
When someone passes abroad we would like to receive a copy of the death certificate. Please enclose this as you report the passing with the form that is displayed below.
Would you like to change to another postal address? Please put this in the remark field.
When can you expect a response?
We respond within .
When can you expect a response?
When can you expect a response?
View our response times
| Action | Response time |
|---|---|
| Notifying us of a separation | 2 months |
| Reporting a death | 3 working days |
| Submitting a complaint | 5 working days |
| Providing proof of life | 30 working days |
| Updating your account number | 2 weeks (response via mail) |
| Changing payroll tax credit | upcoming payslip |
| Other matters | 2 weeks |