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Request your personal data

Secure copy

We recommend that you make a secure copy of your identity document using the KopieID app. This app is published by the Ministry of the Interior and Kingdom Relations and is available in the Apple App Store, Google Play Store and Windows Phone Store.

If you do not use the KopieID app, make sure that the document number, expiry date, your name, date of birth and signature are clearly visible on the copy. You can mask the other details. Follow these steps:

  • Make your citizen service number (BSN) and photo unreadable on the copy, including in the number sequence at the bottom and/or the hologram.
  • Write the word ‘Copy’ on the copy.
  • Write ‘For Zwitserleven / Privacy Office’ on the copy.
  • Write the date on which you provide the copy.

Zwitserleven will use this copy solely for identification and will destroy it immediately after verification.

The General Data Protection Regulation (GDPR) grants you various rights regarding your . If you are a customer, you can view your data via MijnZwitserleven. Log in with your DigiD or with your email address and password.

If you do not want to use MijnZwitserleven, please use this form to exercise your rights regarding your personal data. Complete the form and include a of your proof of identity so that we can identify you. This helps prevent your data from being disclosed to someone else.

Personal data refers to information about you, such as your name, date of birth, or bank account number.

Response time

We aim to respond within one month by sending an overview of the personal data we have on file via post. For complex requests, this may not always be feasible. In such cases, we will notify you promptly and let you know when you can expect a response.

What do we do with your personal data?

Zwitserleven handles your personal data with care and ensures that loss and/or unlawful processing of personal data is prevented. We act in accordance with the General Data Protection Regulation (GDPR). More information about what we do with your personal data, how we protect it, with whom we may share it, and what your rights are can be found in our privacy statement.