We're here to help you get started. First, try the tips below. If you're still having trouble, please reach out to us via Service & Contact. We're ready to assist you.
Tip 1: Use Google Chrome or Microsoft Edge as your browser
Make sure you're using a supported browser: Mozilla Firefox, Google Chrome, or Microsoft Edge.
Tip 2: Is DigiD experiencing an outage?
The DigiD website might be undergoing updates. For news on this, visit Logius | Storing en onderhoud.
Tip 3: Try logging in with a different browser than the one you used
Avoid using incognito or private windows to access our website. Also, steer clear of VPN connections or other plugins, browser tools, or firewalls that might block our site. Safari and Internet Explorer don't always work as expected.
Tip 4: Always log in fresh on our site
Don't rely on saved links or bookmarks. Instead, manually type the website address in the address bar: https://www.zwitserleven.nl.
Tip 5: Clear cookies and cache
In your browser settings, there's an option to clear all cookies and cache. Do this, then close your browser. Restart it and visit our website.
Tip 6: Try logging in on a different computer, tablet, or laptop
Tip 7: Shut down your computer, tablet, or laptop and restart it. Try logging in again